Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2025

Table of Contents

Privacy Summary: EngrAssist.com is committed to protecting your privacy. We collect minimal personal information, use it only for providing our services, and never sell your data to third parties. Our tools can be used without creating an account, and we implement industry-standard security measures to protect your information.

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you voluntarily provide it:

  • Contact Information: Name, email address, company/school name when you contact us or request information
  • Communication Data: Messages, feedback, and support requests you send us
  • Account Information: Username, email, and preferences if you create a premium account (future feature)
  • Professional Information: Role, industry, and engineering background when voluntarily provided

1.2 Automatically Collected Information

When you use our website, we may automatically collect:

  • Usage Data: Pages visited, time spent, clicks, and tool usage patterns
  • Technical Data: IP address, browser type, device information, operating system
  • Performance Data: Page load times, errors, and site performance metrics
  • Referral Data: How you found our website (search engines, direct links, etc.)

1.3 Tool Usage Data

Our HVAC calculation tools collect:

  • Input Values: Numbers and parameters you enter into calculators (stored locally in your browser only)
  • Calculation Results: Outputs generated by our tools (not stored on our servers)
  • Tool Performance: Which tools are used most frequently for improvement purposes

9. Contact Information

Privacy Questions or Concerns?

Email: engrassist@gmail.com (Subject: "Privacy Policy")
Response Time: We will respond to privacy inquiries within 48 hours
Website: https://engrassist.com

Engineering Ethics: As professional engineers, we are committed to the highest standards of ethics and integrity. This extends to how we handle your personal information - with transparency, security, and respect for your privacy rights.